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Do any of your water storage products contain BPA (or use polycarbonate)?
No. Our Platypus hydration products are 100% BPA-free, made with a durable, multi-layer laminate of urethane and food-grade, taste-free polyethylene film.
Your products have a #7 plastic recycling code, doesn't that mean they have BPA?
Contrary to some reports, a recycling code #7 does not necessarily mean the plastic contains BPA. A #7 designation means that it simply doesn’t fit in codes #1-6. Platypus products are made with a laminate film, which is why they are designated #7, but they do not contain BPA or polycarbonate.
How do I clean my Platypus bottle or reservoir?
Use hot, soapy water and rinse thoroughly with hot water. For tough cleaning jobs, add 1/4 cup of baking soda to 3/4 cup of water per liter volume of your bottle or reservoir and shake for 30 seconds. Add 1/4 cup lemon juice, shake 10 seconds, and vent by loosening cap away from face. Repeat shaking and venting three times. Expel as much air as possible, cap bottle, and allow to soak 20 minutes. Rinse three times with hot water. Caution: When adding lemon juice to baking soda, effervescence occurs and will cause pressure to build in a capped Platypus product.
How do I dry my Platypus bottle or reservoir?
Platypus bottles and Hoser reservoirs can be dried by blowing a little air into them and letting them stand uncapped until the water evaporates. Big Zip reservoirs are easily dried with a dishtowel through the large opening. You can also prop them open with a spoon or other utensil and let them air dry.
Can I put other beverages in my Platypus bottle or reservoir?
You can put a variety of beverages in your Platypus bottle or reservoir. Just make sure you clean it thoroughly after each use to prevent bacteria from growing in the reservoir and/or tube.
How do I disinfect my Platypus bottle or reservoir?
To disinfect, add one ounce of unscented household bleach (such as Clorox Regular or Clorox Ultra) to one liter of clean water. Mix for 10 seconds. Fill drinking tube with solution and leave filled over night. Rinse thoroughly and air dry.
How do I freeze my Platypus bottle or reservoir?
Lay it half-full on its side in freezer.
My bite valve comes off too easily. What should I do?
The best way to maintain a snug fit between the Bite Valve and the drinking tube is to first remove the Bite Valve from the drinking tube. Second, cut a small section off the end of the drinking tube. Lick the end of the drinking tube and replace the Bite Valve back on the end of the drinking tube. After it dries, there should be a good friction fit.
How do I prevent the water in my drinking tube and bite valve from freezing in cold weather?
Sip often to maintain flow, or do not leave residual water in the drinking tube in between drinks. Also, keep as much of the drinking tube covered as possible or inside a pack or jacket.
Helpful, leakproof hints
To avoid leakage at the elbow valve fitting of your Platypus bottle or reservoir and drinking tube system, make sure the valve is lined up with the spout and the cap is fastened as tightly as possible to the bottle/reservoir. Make sure the push-pull cap is snapped closed completely in order to avoid unexpected leakage.